Privacy Policy
We want anyone who comes to this website for inspiration - to feel confident and comfortable with how any personal information you share, will be looked after or used. This Privacy Policy sets out how your personal information is collected, used and stored. Personal information means any information that identifies or could identify you. The Peace&Joy Privacy Policy may change so please remember to check back from time to time, this version was last updated on the 1st August 2019. Any changes to this Privacy Policy, we will made clear on this website.

If you have any questions or concerns about the policy please contact:

Peace and Joy is committed to treating you with respect and transparency. It is committed to protecting your personal information and making every effort to ensure that your personal information is processed in a fair, open and transparent manner.

1. How we collect information about you
At the present time the only way in which your personal information is collected is if you email the website with a specific question. If you contact via email you are consenting to you personal information being processed only to the extent that your question can be answered. The website does not use cookies.

2. How the law protects you
Data Protection Law says that we are allowed to use personal information only if we have a proper reason to do so, the law says we must have one of the following reasons: to fulfil a contract we have with you; when it is our legal duty; when it is in our legitimate interest; when you consent to it. We will only use your personal information where we have your consent or because we need to use it in order to fulfil a contract with you (for example, because you would like to book a workshop or seminar in relation to learning about the Phyllis Krystal Method).

3. Information we collect and why we use it
a. Personal Information
Personal information we collect only includes such personal information that you voluntarily provide such as your name and email address. We only use this information to answer your email query or if you are booking a seminar/workshop.

b. Sensitive Personal Information ( A special note about the Sensitive Personal Information we hold )
Data Protection Law recognises that some categories of personal information are more sensitive. Sensitive Personal Information can include information about a person’s health, race, ethnic origin, political opinions, sex life, sexual orientation or religious beliefs. We do not invite nor collect such sensitive personal information. It is a matter for you whether you disclose such information in your email. We do not collect such information nor process it further, save only to answer any query you have.

4. Marketing
We do not use your personal information for any marketing purpose.

5. Sharing your Information
We do not share your personal information with any 3rd parties without your consent. We will never sell or share your personal information with organisations so that they can contact you for any marketing activities. Nor do we sell any information about your web browsing activity.

We may disclose your information if required to do so by law (for example, to comply with applicable laws, regulations and codes of practice or in response to a valid request from a competent authority);

6. Keeping your information safe
We take looking after your information very seriously. We take all reasonable precautions to keep your personal information secure, including safeguards against unauthorised access, use or data loss. Unfortunately the transmission of information using the internet is not completely secure. Although we do our best to protect your personal information sent to us this way, we cannot guarantee the security of data transmitted to our site. Our website may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites. Please be aware that advertisers or Websites that have links on our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those websites or advertisers.

7. How long we hold your information for
We only keep it as long as is reasonable and necessary to process the activity, such as to answer your email query or until a workshop is completed.

8. Your rights
You have various rights in respect of the personal information we hold about you – these are set out in more detail below. If you wish to exercise any of these rights or make a complaint, you can do so by emailing at You can also make a complaint to to the data protection supervisory authority, the Information Commissioner's Office (

  • Access to your personal information: You have the right to request access to a copy of the personal information that we hold about you, along with information on what personal information we use, why we use it, who we share it with, how long we keep it for and whether it has been used for any automated decision making. You can make a request for access free of charge. Please make all requests for access in writing, and provide us with evidence of your identity.

  • Right to object: You can object to our processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. Please contact us as noted above, providing details of your objection.

  • Consent: If you have given us your consent to use personal information (for example, for answering your email query) you can withdraw your consent at any time.

  • Rectification: You can ask us to change or complete any inaccurate or incomplete personal information held about you.

  • Erasure: You can ask us to delete your personal information where it is no longer necessary for us to use it, you have withdrawn consent, or where it is no longer required for a legitimate interest, legal or regulatory obligation or for the purposes it was collected for.

  • Portability: You can ask us to provide you with the personal information that we hold about you in a structured, commonly used, electronic form, so it can be easily transferred.

  • Restriction: You can ask us to restrict the personal information we use about you where you have asked for it to be erased or where you have objected to our use of it. You may also ask us to restrict our processing of your data whilst we resolve any complaints you have about the way your data is used, require it for a legal claim or if you think our processing is unlawful but you do not want us to delete your data.

  • No automated-decision making: Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. You have the right not to be subject to automated decisions that will create legal effects or have a similar significant impact on you, unless you have given us your consent, it is necessary for a contract between you and us or is otherwise permitted by law. You also have certain rights to challenge decisions made about you. We do not currently carry out any automated decision-making.

9. How we respond to your rights
You can exercise these rights at any time by contacting us using the contact email We may need to validate your identity before we can respond to your request. We aim to respond to your request in a reasonable time and will inform you if we require additional time.